FAQ Montblanc Worldsecond


What is the Montblanc Worldsecond?

The Montblanc Worldsecond is a unique global photo project inspired by the idea of capturing the beauty one second holds for people all over the world.

To this end we have developed a mobile app that allows participants around the world to shoot a photo at exactly the same instant by means of an integrated countdown timer.

All photos taken during a Worldsecond will be uploaded to the Montblanc Worldsecond website where they will compose a mosaic of these shared moments.

How can I participate in a Worldsecond?

You can take part in a Montblanc Worldsecond using our Montblanc Worldsecond app. The app is available for free download for your iPhone from the Mac App Store or for your Android smartphone from the Google Play Store.

How many Worldseconds will there be?

In total, sixty different Worldseconds will occur between November and the end of December 2012.

When do the Worldseconds take place?

You can find out the time for the next scheduled Worldsecond via the mobile app's countdown or on the Montblanc Worldsecond website.

Can I take more than one photo of one Worldsecond?

In every Worldsecond, you can take only one photo – however, we would be thrilled if you to take part in all sixty Worldseconds.

Can I take a photo outside of a Worldsecond?

No. The Montblanc Worldsecond app can shoot photos only during the respective Worldseconds.

The Photos

How do I take a photo?

You can shoot one photo during each Montblanc Worldsecond. The app's integrated countdown will let you know when it's time. Your smartphone will alert you five minutes before each Worldsecond. Sixty seconds before the actual Worldsecond, your smartphone will switch to camera view and you have time to find your subject. As soon as the countdown reaches "0", the camera shoots a photo automatically.

What kind of photo should I shoot?

The goal of the Montblanc Worldsecond is to capture the beauty of a single second, a single moment, around the world. Try to pick an especially beautiful and creative subject so your photo will contribute to a unique overall work. Invite your friends to take part in the project with you.

Does the app really take pictures of exactly the same second?

Yes! It is our goal to create a mosaic expressing the beauty of a single instant all around the world. To do so, we've built a countdown timer and shutter release into the app so that you take a picture at exactly the same instant as other people from all over the globe.

Who can see my photos?

Your photos will – with your permission – be automatically uploaded to the Montblanc Worldsecond website and archived in the app's "Explore" area. Anyone who views the website or uses the Worldsecond app may see your photos there.

Will my photo be saved?

All photos will be saved on secure servers.

Can I later delete the photos I've taken?

You can find your own photos in the Montblanc Worldsecond app in your profile area. Here, you can delete your own photos.

What is not permitted to be photographed?
For more detailed information, please review our Terms & Conditions.

Can I rate other photos?
On the website, you can create galleries of your favorite photos and share photos on various social networks. There is no comments or rating function.

How do I find my photos on the website?

You can find your own photo by entering your name or tags you used into the website's search field.

What does Montblanc do with my photos?

For exact information regarding the use of photos, please review our Terms & Conditions.

I took a photo but cannot find it on the website. Why?

It may take a little time for your photo to appear on the website. Wait a few minutes and then check again. You can find your photo by entering your Facebook username or the name you used for email registration in the website's search field.

Montblanc reserves the right to delete all photos that do not comply with the guidelines. This happens without notification of the photographer(s). If you have any questions, please contact us at worldsecond@montblanc.com.

The App

Where can I download the app?

You can download the Montblanc Worldsecond app for your iPhone from the Mac App Store. You can download the Montblanc Worldsecond app for your Android smartphone from the Google Play Store.

What functions does the app have?

With the Montblanc Worldsecond app, you can take part in the Montblanc Worldsecond global photo project. In a given Worldsecond, you can automatically take a photo at exactly the same instant as other participants from around the globe.

You can view photos from recent Worldseconds and share these in your social networks. You can create a profile, view and/or your own photos, view your friends' photos and invite friends to join you in participating in the Montblanc Worldsecond. To participate, you need to log in via your Facebook or Weibo account.

What does the app cost?
The Montblanc Worldsecond app is free of charge.

Can I continue using the app after the project has ended?

You can use the app after the Montblanc Worldsecond project has ended; however, at this time no further Worldseconds are planned.

The Galleries

What is a gallery?

A gallery is a collection of your favorite photos, which you can create on the website. A gallery comprises a maximum of 24 photos and can only include photos from the same Worldsecond. When you create a gallery, you automatically sign up for the contest for the best Worldsecond gallery, so try to create the most creative and inspirational gallery you can!

How do I create a gallery?

To create your first gallery, first toggle to detailed view of photos you especially like and then click the star. The photo will be automatically added to your gallery. Please note all photos in a gallery must be from the same Worldsecond. You can create as many galleries as you like.

How do I save my gallery?

If you are satisfied with your gallery, click "Finish & Share". Enter a title for your gallery, your name and your email address. You will receive an e-mail containing a link to your gallery. With each gallery you create, you have the chance to win a Montblanc ChronoVoyager UTC!

The Contest

How do I participate in the contest?

There are two ways to participate in the contest: with the photos you shoot with the Montblanc Worldsecond app, and with the galleries you create on the website.

What can I win?

The photographer of the best Montblanc Worldsecond photo will receive a Montblanc TimeWalker TwinFly and the individual who creates the best Montblanc Worldsecond gallery will receive a Montblanc TimeWalker ChronoVoyager UTC.

How and when will I find out whether I have won?

The winners will be notified in writing (per e-mail). Should the winner fail to respond within two weeks, the prize goes to the second-place finisher.

Who can take part in the contest?

Only persons aged 18 or above can participate in the contest. For more information, please review our Terms & Conditions.

The Watches

Where can I find more information on the watches?

You can view all watches available from Montblanc on our homepage:
http://www.montblanc.com/en/flash/default.aspx?sc_lang=en#/collections/watches/gender

Where can I purchase Montblanc watches?

Just use the Boutique Locator on our website to find a retailer in your vicinity that carries Montblanc watches.

Privacy

What does Montblanc do with my private data?

For exact information regarding your private data, please consult our Terms & Conditions.

What is my personal data used for?

For exact information regarding your private data, please consult our Terms & Conditions.

Technical Questions

Who can I contact for assistance with any further questions I may have?

Should you have any further questions, please do not hesitate to contact our support team. You can reach our support team per email at worldsecond@montblanc.com or by phone under +49 (0) 40 84001 -0.

I am experiencing a technical problem. Who can assist me?

Should you experience any technical difficulties, please do not hesitate to contact our support team. You can reach our support team per email at worldsecond@montblanc.com or by phone under +49 (0) 40 84001 -0.

I registered using my email. Can I also register using my Facebook profile?

If you have already registered using your e-mail, you can log in via Facebook under "Friends Pictures" from your Montblanc Worldsecond profile area. You are now participating using your Facebook profile.

I registered using my email. How can I deregister?

If you've registered using your e-mail, you cannot deregister. To delete your account, simply delete the app from your smartphone. Please note that your photos are now no longer part of the Montblanc Worldsecond.

How can I access my photos if i change my phone?

Please use the Facebook Connect function. If you have a new smartphone, you can access your photos in this way.

Are there any costs, i.e. for data transfer?

The Montblanc Worldsecond app must connect to the Internet to upload your Worldsecond photos. The costs will vary depending on your wireless carrier and contract. If in doubt, please contact your wireless carrier for information on possible costs.